Bright Horizons Enhanced Family Care Support
GW is excited to introduce Bright Horizons Enhanced Family Supports™ for our family care benefit to include:
- Expanded in-center back-up care at both Bright Horizons and KinderCare centers.
- In-home care for children and adults through Bright Horizons.
- A new Elder Care program to assist you in developing care plans for aging relatives.
- A Sittercity membership at no cost.
- Assistance with full-time nanny placement for a discounted cost.
- Discounts and more!
Have questions? Or need help logging in? Call 877-BH-CARES (242-2737); consultants are available 24/7/365.
Back-Up Care Benefits for Your Family
Bright Horizons Back-Up Care™ can support you whether school’s closed, your regular child/adult caregiver is unavailable, or a grandparent needs an extra hand when watching the kids.
Employees have access to in-center back-up care at Bright Horizons and KinderCare centers. Or, you can choose to select in-home back-up care for caregiving in your home.
In-home back-up care is also available for your adult or elder family member in the comfort of his or her own home (or assisted living facility) and is available anywhere in the U.S. within established proximity of Bright Horizons’ in-home care agency partners. Any adult or elder for whom you have care-giving responsibilities is covered.
Back-up care rates are subsidized by GW, you pay only:
In-center care costs $10/child/day.
- In-home care costs $6/hour.
Caring for Your Elder Loved Ones Just Got Easier
Whether you need a professional opinion on Mom’s care needs, short-term care for Dad, or guidance throughout an elder family member's caregiving journey, your Bright Horizons® benefits can help.
Access your benefits (at no cost) to:
- Manage your caregiving tasks through Bright Horizons Elder Care™
- Work with an experienced Care Coach to get answers to caregiving questions, on-site assessments of a family member's living arrangements, and referrals to local service providers.
- Centralize information and coordinate schedules with your care planning platform.
- Keep the family in sync about appointments and needs, by communicating with your Coach and family through the convenient mobile app.
- Reserve an in-home caregiver through Bright Horizons Back-Up Care.™
Family Member Eligibility
Bright Horizons Elder Care can be used for a family member related by blood or marriage, such as a parent, grandparent, aunt/uncle, or cousin.
To Get Started
Visit the GW/Bright Horizons microsite, log in with your credentials and select Elder Care from the available benefits.
Bright Horizons Enhanced Family Support comes with free access to a premium Sittercity membership.
Sittercity is an online platform where you can post jobs for child/elder care, dog walkers, and nannies, and connect with interested applicants.
To Get started:
- Log in to the GW/Bright Horizons Microsite.
- Jump to the “Search for Sitters, Nannies & Housekeepers” tile.
- Click “Use It” to access your free membership.
- After registering online, you can download the Sittercity app to have on-the-go access to your job postings and searches.
As one of the many parts of your Bright Horizons® benefits, you have discounted access to get high-touch local support with recruiting, vetting, and selecting a nanny who is:
- Individually matched to your family’s unique needs with the right experience, skills, and availability.
- Carefully screened with background checks at the state and federal levels.
- Formally trained in child care, first aid, and CPR.
- A positive role model and committed to safety and security.
- Trained as a learning coach to support online instruction (upon request).
Get started in the GW/Bright Horizons Microsite and select the Access Nanny Placement Services tile.
Caring for an elderly parent or loved one can be a daunting task. The Health Advocate benefit, paid by GW, offers a team of Personal Health Advocates (PHAs), typically registered nurses, supported by medical directors and benefits and claims specialists, to help you and your family ease the burden of caregiving.
Locate in-home care, adult day care, assisted living and long-term care
Research transportation to appointments
Arrange appointments with hard-to-reach specialists
Schedule second opinions
Interpret doctor’s explanations and instructions
Find community support services
Coordinate care among providers
Assist with understanding and enrolling in Medicare
GW's Wellbeing Hotline is a GW paid benefit provided to help all faculty and staff, as well as their household members, by providing personalized assistance with life’s most important issues. A Wellbeing Hotline specialist will speak with you to assess your family member’s specific care needs and refer you to providers who can best help, whether it is an adult day care center or an in-home care provider. GW's Wellbeing Hotline can also provide personal referrals and information to assist with a wide variety of adult caregiving issues, including:
Emergency and respite care
Emergency response systems
Home health care
Legal and financial issues
Long-term care facilities
Long-term care insurance
Meal delivery programs
Residential care facilities
Caring for a loved one can be challenging and can take a major toll on your physical and mental health. Whether it's navigating the medical world, dealing with relationship challenges, or handling the stress of juggling work and family, sometimes it helps to talk with someone experienced in the struggles of being a caregiver. You and members of your household can contact the Wellbeing Hotline 24/7 to identify and address concerns, develop an action plan, and receive referrals. As part of this benefit, you and your household members can also take advantage of five in-person counseling sessions per issue. This can be valuable for any member of your household, and it's completely free.
GW's Wellbeing Hotline also provides targeted information and interactive tools, including webinars, provider searches, and discounts, to further help with caregiving issues. Call 866-522-8509 (or 888-879-8274 for TTY service) any time of the day or night to discuss your needs with a specialist.
Adult Care Resources
Below is a list of programs and resources available to you as a GW employee, as well as links to external sites that provide valuable information.
If you have worked for GW for at least 12 months and have been paid for a minimum of 1,000 hours of work over the last year, you may be eligible for Family and Medical Leave. Under the DC Family and Medical Leave Act, you are eligible for up to 16 workweeks of unpaid leave to care for a family member with a serious health condition.
To learn more about your right under both the Federal and DC Family and Medical Leave Act, contact GW Benefits.
Legal and Financial Resources
If you are caring for an older loved one, you may need to help him or her organize their personal, legal or financial affairs. Though discussing these issues can be difficult, it is imperative that you do so, particularly while your loved one is still healthy. Employees who have enrolled in GW's Legal Resources benefit have access to a network of lawyers who can help you create a will, trust, power of attorney, and other important legal documents.
Not enrolled in Legal Resources? Contact GW's Wellbeing Hotline to get legal guidance, as well as referrals and discounts to legal professionals in your area. While talking with your Wellbeing Hotline consultant, ask them about financial services to help you create a budget to effectively meet the needs of your loved one.
Flexible Work Arrangements
Trying to care for a family member creates a new set of demands. The George Washington University is committed to assisting employees in developing a work-life balance by supporting the use of flexible work arrangements, when it is reasonable and practical to do so, and where operational needs will not be adversely affected. Flexible work arrangements can include telecommuting, flex time, adjusted meal periods, and compressed work weeks.
The George Washington University Hospital offers a number of free or discounted services for adults age 65 and older. Through the Senior Advantage program, seniors receive free physician referrals, notice of upcoming special senior events and health fairs, VIP hospital accommodations, discounted prices on prescription drugs and much more.
The hospital also offers a variety of free seminars, support groups, and other community events. Learn more about the many programs available through the GW Hospital.
GWU partners with several childcare facilities in order to provide discounted tuition and backup care for faculty and staff.
KinderCare Learning Centers
GW employees can save 10% on tuition at KinderCare® Learning Centers (including legacy CCLC® Child Care Centers) and Champions® Before-and After-School Programs across the U.S. From infant to school age, your child will receive outstanding care and a proven, curriculum-based education from expert, caring teachers.
For more information about centers and sites near you call 877-914-7683 or visit the KinderCare website.
Montessori Kids Universe Ashburn
All GWU faculty and staff receive a 20% discount on tuition at Montessori Kids Universe in Ashburn, VA (PDF). For more information, please contact the facility at 571-365-0050 or email [email protected].
The Goddard School of Ashburn
The Goddard School of Ashburn offers GW employees a special 10% discount on tuition on a first-come first-served-basis. For more information, please contact Mrs. Madhu Govil at 703-724-0601.
GW offers our Wellbeing Hotline (GW's EAP) to help all faculty, staff and their household members to provide information and personal matches to licensed child care providers for both regular and short-term needs, including:
Child Care Centers
Family Child Care Homes
Babysitting Agencies and options
Nanny Agencies and options
Au Pair Agencies and options
Before and After School Programs
Special Needs Programs
Specialists will refer you to programs that meet your specific care, budget and location needs—and that have confirmed availability. Call 866-522-8509 (or 888-879-8274 for TTY service) any time of the day or night to discuss your needs with a specialist.
2033 K Street, NW, Ste 750
Washington, DC 20006
Faculty & Staff Service Center
University Student Center, Ste 242
800 21st Street, NW
Washington, DC 20052