Family Care Benefits

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Listen to the Bright Horizons Family Care Webinar

Listen to the Bright Horizons Elder Care Webinar


Bright Horizons Enhanced Family Care Support

Benefits-eligible faculty and staff have access* to Bright Horizons Enhanced Family Supports™ for our family care benefit to include:

  • Expanded in-center back-up care at Bright Horizons Centers
  • In-home back-up care for children and adults through Bright Horizons
  • School-Age Camp back-up care (offered during summer and school breaks)
  • Before/After School care
  • Tutoring
  • A new Elder Care program to assist you in developing care plans for aging relatives
  • Sittercity membership at no cost
  • Assistance with full-time nanny placement for a discounted cost
  • Discounts at area child care centers (typically 10%)

*Access to all family care benefits will end on the employee's date of separation from the university.



Visit the GW/Bright Horizons microsite and register to get started. You only need one log-in to access all Bright Horizons' programs. 

Have questions? Or need help logging in? Call 877-BH-CARES (242-2737); consultants are available 24/7/365. 

Registration Step-by-Step Instructions



Back-Up Care Benefits for Your Family

Bright Horizons Back-Up Care™ can support you whether school’s closed, your regular child/adult caregiver is unavailable, or a grandparent needs an extra hand when watching the kids. You can now message your caregiver in advance of or during care in the back-up care app.

Employees have access to in-center back-up care at Bright Horizons centers. Or, you can choose to select in-home back-up care for caregiving in your home (or assisted living facility) and is available anywhere in the U.S. within established proximity of Bright Horizons’ in-home care agency partners. Any adult or elder for whom you have care-giving responsibilities is covered. 

Before and after school back-up care as well as school-age camp back-up care and tutoring are also available for your child. Please review these Bright Horizon FAQs or contact us at [email protected] with any questions.

Note: Faculty and staff are eligible for up to 10 back-up care days per calendar year.



Back-up care rates are subsidized by GW, you pay only:

  • In-center care costs $10/child/day.

  • In-home care costs $6/hour.


Get Started

Benefits-eligible employees will register on the GW/Bright Horizons Microsite   

Employer Username: GW | Password: Benefits4You
Once you register online, download the App for quick access: Search "back-up care" in the App Store or Google Play.

Back Up Care FAQs



Elder Care

Caring for Your Elder Loved Ones Just Got Easier

Whether you need a professional opinion on Mom’s care needs, short-term care for Dad, or guidance throughout an elder family member's caregiving journey, your Bright Horizons® benefits can help. 

Access your benefits (at no cost) to:

  • Manage your caregiving tasks through Bright Horizons Elder Care
    • Work with an experienced Care Coach to get answers to caregiving questions, on-site assessments of a family member's living arrangements, and referrals to local service providers.
    • Centralize information and coordinate schedules with your care planning platform.
    • Keep the family in sync about appointments and needs, by communicating with your Coach and family through the convenient mobile app.
  • Reserve an in-home caregiver through Bright Horizons Back-Up Care.

Family Member Eligibility

Bright Horizons Elder Care can be used for a family member related by blood or marriage, such as a parent, grandparent, aunt/uncle, or cousin. 

To Get Started
Visit the GW/Bright Horizons microsite, log in with your credentials and select Elder Care from the available benefits.

Elder Care FAQs


Sittercity Membership

Bright Horizons Enhanced Family Support comes with free access to a premium Sittercity membership.

Sittercity is an online platform where you can post jobs for child/elder care, dog walkers, and nannies, and connect with interested applicants.

To Get started:

  • Log in to the GW/Bright Horizons Microsite.
  • Jump to the “Search for Sitters, Nannies & Housekeepers” tile.
  • Click “Use It” to access your free membership.
  • After registering online, you can download the Sittercity app to have on-the-go access to your job postings and searches.


Full-Time Nanny Placement

As one of the many parts of your Bright Horizons® benefits, you have discounted access to get high-touch local support with recruiting, vetting, and selecting a nanny who is:

  • Individually matched to your family’s unique needs with the right experience, skills, and availability.
  • Carefully screened with background checks at the state and federal levels.
  • Formally trained in child care, first aid, and CPR.
  • A positive role model and committed to safety and security.
  • Trained as a learning coach to support online instruction (upon request).

Get started in the GW/Bright Horizons Microsite and select the Access Nanny Placement Services tile.