Manager Resources

In addition to building and managing effective teams, managers are important resources for the employees they manage, providing coaching, feedback, and mentoring. GW has a wealth of resources to help managers to improve their skills and to ensure that they get necessary support in their jobs.

Working With Your Human Resources Representative



The HR representatives focus on building strong relationships with managers by:

  • Understanding the unit’s discipline, mission, and goals
  • Assisting the unit with workforce planning and recruitment
  • Developing and maintaining a proactive client advocacy role
  • Providing strategic organizational design and development
  • Serving as a resource to ensure the departments are in compliance with laws, rules, and regulations
  • Assisting with performance management

For information on who to contact for client services, please refer to the HR staff directory.

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ColonialTemps is the internal temporary employment service at GW and is a dedicated venue for GW schools and departments to hire temporary staff. ColonialTemps has many benefits for managers. Take advantage of a staffing service that understands the needs of your department and the university while taking advantage of ColonialTemps reduced rate. 

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EEO & Employee Relations

Equal Employment Opportunity & Employee Relations (EEO/ER) can assist employees in regular positions and managerial staff in identifying and resolving work related performance and behavior concerns, advise on disciplinary and performance issues, assist in interpreting the Manager's Toolkit, resolve requests for accommodations, implement staff training programs on Equal Employment Opportunity (EEO), Affirmative Action, Sexual Harassment, Diversity, and Disability issues, and many other services.

Online Resources

Many resources are available online for managers.

[email protected]spaceGW - Learning

With [email protected]spaceGW - Learning, managers can find easy-to-use tools not only to help them with their managerial skills, but also to assign or recommend training for their team members. Managers can easily view reports for their staff, allowing them to efficiently guide their team in professional growth.

Managers and Development

Within the Professional Growth section of this site, managers can find resources to help them with a variety of topics, including managerial courage, team development, managing new employees, and policy compliance.

Forms and resources for performance management and performance check-ins, including information on goal setting, are also available.

Coaching New Employees

As a manager, you have an important role in welcoming new employees and enabling them to succeed. When a new employee starts, take advantage of resources to help with the onboarding process and performance management within the Professional Growth section. The Introductory Employment Toolkit brings together tools and training to help employees quickly contribute fully in their new roles. Use the New Employee Technology Setup Guide to provide your new employees with all of the technology support (email, security, and systems access) they require in advance of their first day.

Complaints and Resolutions

Managers should refer to both the Performance Counseling section of the Manager's Toolkit and the Corrective Action section of the Employee Handbook. Managers should direct questions to the Equal Employment Opportunity & Employee Relations Division at 202-994-9656.