Manager Resources

In addition to building and managing effective teams, managers are important resources for the employees they manage, providing coaching, feedback, and mentoring. GW has a wealth of resources to help managers to improve their skills and to ensure that they get necessary support in their jobs.

Upcoming Equal Employment Opportunity & Employee Relations Trainings

Spring trainings hosted by the Office of Equal Employment Opportunity & Employee Relations (EEO/ER) are open for registration. These hour-long webinars aim to develop leadership skills on topics related to reasonable accommodations requests, employee relations issues, and Equal Employment Opportunity discrimination claims.

In addition to an overview of the topic, each webinar will enable managers to explore tools to effectively navigate issues and will provide actionable steps to ensure a welcoming workplace that empowers staff to succeed.

Please register in advance for each course you would like to attend using the links below.

Equal Employment Opportunity (EEO) 
Pregnancy and Parenting in the Workplace

Wednesday, April 17, 2019, 12:00 PM - 1:00 PM

Learning Objectives:

  • To understand policies prohibiting discrimination against individuals based on pregnancy and family responsibilities  

  • To explore resources that help managers fulfill their responsibilities by meeting the needs of pregnant and parenting employees

This course will provide an overview of best practices in preparing effective work plans and providing a safe and supportive work environment for pregnant and parenting employees.

Speaker: Peach Pornjai Siribrahmanakul, Equal Employment Opportunity and Employee Relations Investigator 

Register for Pregnancy and Parenting in the Workplace

Employee Relations (ER) 
Conflict Management

Wednesday, May 1, 2019, 12:00 PM - 1:00 PM

Learning Objective: To gain an overview of various tools managers can use to effectively navigate conflicts

Learn how to navigate tensions between members of your team, including dispute resolution techniques, effective communication, and listening skills. In this webinar you will learn how to mediate disputes between employees and how to hold difficult conversations with staff. We will also provide information about university resources to assist in managing these situations.

Speaker: Vickie Fair, Assistant Vice President, Equal Employment Opportunity & Employee Relations

Register for Conflict Management

Americans with Disabilities Act (ADA)
Assisting Employees with Disabilities

Wednesday, May 15, 2019, 12:00 PM - 1:00 PM

Learning Objective: To understand the value of reasonable accommodations

Reasonable accommodations are modifications to a job or work environment that allow for individuals with disabilities to enjoy the same opportunities in the workplace as individuals without disabilities. This course will provide an overview of how to work with the EEO/ER office to implement reasonable accommodations to improve departmental efficiencies, enhance workplace culture, and be compliant with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA). 

Speaker: Shana Feggins, Americans with Disabilities Act and Equal Employment Opportunity Associate

Register for Assisting Employees with Disabilities

Working With Your Human Resources Representative



The HR representatives focus on building strong relationships with managers by:

  • Understanding the unit’s discipline, mission, and goals
  • Assisting the unit with workforce planning and recruitment
  • Developing and maintaining a proactive client advocacy role
  • Providing strategic organizational design and development
  • Serving as a resource to ensure the departments are in compliance with laws, rules, and regulations
  • Assisting with performance management

For information on who to contact for client services, please refer to the HR staff directory.

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ColonialTemps is the internal temporary employment service at GW and is a dedicated venue for GW schools and departments to hire temporary staff. ColonialTemps has many benefits for managers. Take advantage of a staffing service that understands the needs of your department and the university while taking advantage of ColonialTemps reduced rate. 

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EEO & Employee Relations

Equal Employment Opportunity & Employee Relations (EEO/ER) can assist employees in regular positions and managerial staff in identifying and resolving work related performance and behavior concerns, advise on disciplinary and performance issues, assist in interpreting the Manager's Toolkit, resolve requests for accommodations, implement staff training programs on Equal Employment Opportunity (EEO), Affirmative Action, Sexual Harassment, Diversity, and Disability issues, and many other services.

Online Resources

Many resources are available online for managers.

[email protected]spaceGW - Learning

With [email protected]spaceGW - Learning, managers can find easy-to-use tools not only to help them with their managerial skills, but also to assign or recommend training for their team members. Managers can easily view reports for their staff, allowing them to efficiently guide their team in professional growth.

Managers and Development

Within the Professional Growth section of this site, managers can find resources to help them with a variety of topics, including managerial courage, team development, managing new employees, and policy compliance.

Forms and resources for Performance Management and the Annual Performance Review cycle, including information on goal setting and check points, are also available.

Coaching New Employees

As a manager, you have an important role in welcoming new employees and enabling them to succeed. When a new employee starts, take advantage of resources to help with the onboarding process and performance management within the Professional Growth section. The Introductory Employment Toolkit brings together tools and training to help employees quickly contribute fully in their new roles. Use the New Employee Technology Setup Guide to provide your new employees with all of the technology support (email, security, and systems access) they require in advance of their first day.

Complaints and Resolutions

Managers should refer to both the Performance Counseling section of the Manager's Toolkit and the Corrective Action section of the Employee Handbook. Managers should direct questions to the Equal Employment Opportunity & Employee Relations Division at 202-994-9656.