Textcoach
Our emotional health influences the way we respond to changes and transitions, yet accessing mental health support can, at times, feel burdensome and challenging.
Textcoach is a text therapy option through GW's Employee Assistance Program (EAP).
If you are in a life threatening situation - do not engage with Textcoach. Call 911 to be connected directly with emergency personnel or 988 (suicide and crisis lifeline) for 24/7 distress support. You can also use these resources to get immediate help.
Overview of Textcoach
Textcoach is like having a mental health "coach" in your pocket that makes it easy and convenient to connect with a licensed behavioral therapist — from just about anywhere, at any time. GW Employees receive five weeks of Textcoach access at no cost.
Textcoach helps users boost emotional fitness and well-being through an exchange of text-based dialogue, voice notes, resource links and video lessons. Participants can message their coach anytime, without worrying about scheduling conflicts. All coaches are independently-licensed clinicians with special accreditation for providing tech-based care. The communication between participants and coaches is encrypted and stored securely.
What's in it for me?
Therapy isn't just about childhood memories or bad dreams. Textcoach can help you:
- Identify and manage your stress triggers — at work, at home, and beyond.
- Set and achieve your goals with the support of a licensed therapist.
- Practice new self-care routines for improved well-being.
- And more!
Get Started with Textcoach
Or visit supportlinc.com and create a personal account with the
After creating a profile and completing a short questionnaire, new users will be mapped to a coach who they can begin communicating with immediately to address stress, anxiety, grief, depression or relationship issues – or to proactively work on mindfulness or resiliency.
Please note: When you sign up for Textcoach, you will immediately initiate a five-week "sessions" of text therapy to be used within a 120-day window. Your five weeks do not need to be consecutive weeks. A “session” generally equals one week of Textcoach access to send unlimited messages to your therapist who will respond once or twice a day. We recommend you do not register until you are actively seeking to engage with a therapist.
Eligibility
Textcoach is available at no cost to you as a benefits-eligible employee and all members of your household (including dependent children up to age 26, whether or not they live at home). For dependent children under the age of 18, a legal guardian should contact the EAP first to establish the most appropriate plan of action. Through the benefit, eligible individuals can receive five weeks of chat therapy (per issue).