Health Advocate
GW’s Health Advocate program is the nation’s leading independent healthcare advocacy and assistance company.
As a special benefit paid for by GW, the service can help you:
- Clarify insurance plans and help you decided which plan is right for you
- Get healthcare claim support to resolve questions and/or issues
- Untangle medical bills
- Provide clinical advocacy (PDF):
- Clarify diagnoses
- Arrange expert second-opinions
- Coordinate care and services after a hospital stay
- Understand what medical information is required for disability claims
- Forward medical records and other required documentation to the disability carrier
- Understand what is needed for an employee to submit an appeal for a denied claim (as well as gather the documents needed for an appeal).
Note: Health Advocate cannot submit an appeal for denied disability claims, make disability determinations or provide independent medical reviews.
Who Is Eligible?
As a benefit-eligible GW employee, you are automatically enrolled in Health Advocate.
Health Advocate is available at no cost to employees, spouses, dependents, parents and parents-in-law and is completely confidential. You do not need to participate in a medical plan to utilize Health Advocate.
How to Access
Health Advocate calls are unlimited and is available 24/7. Contact Health Advocate at (866) 695-8622 or visit healthadvocate.com/gwu.
For added security, effective 12.12.24, eligible participants who have not yet registered for the Health Advocate member website and mobile app will now use an assigned code specific to GW to log in. GW's custom registration code is: 2V7AS5U. After initial registration, the code will no longer be needed. If you have any questions or have trouble logging on, call Health Advocate at 866.695.8622 or email answers
healthadvocate [dot] com (answers[at]healthadvocate[dot]com).
Please note: If a user is already registered prior to 12.12.24, they won’t need to do anything different in order to log in.