Benefits Vendor Contact List

Health and Welfare

UnitedHealthcare (Medical)
(877) 706-1739 
Group# 730193

UnitedHealthcare (Vision)
Customer Service: (800) 638-3120
Provider Locator: (800) 839-3242

CVS Caremark (Prescription Drug)
(877) 357-4032
Group# RX6475

Aetna (Dental)
(877) 238-6200
Group# 622758

Bank of America  (Flexible Spending and Health Savings Accounts)
(800) 838-1868
Claims Fax: 844-590-0919

Retirement

TIAA 
24-Hour Service: (800) 842-2776
Individual Retirement Counseling Appointment: (866) 843-5640

Fidelity Investments 
24-Hour Service: (800) 343-0860
Individual Retirement Counseling Appointment: (800) 642-7131

Via Benefits (Medicare Exchange)
(855) 232-5748 (TTY: 711)

bswift (Retiree Direct Bill Accounts)
(866) 365-2413

Life Insurance, Disability and Leave

Lincoln Financial

For new claims and leaves

  • Intake Services: (800) 213-5609

For existing claims and leaves

  • Disability Claims: (800) 210-0268

  • Leave Services: (888) 787-1751

For Life Insurance Claims: (888) 787-2129

Voluntary Benefits

Legal Resources Plan (Legal)
(800) 728-5768

Voya (Critical Illness, Hospital Indemnity)

(877) 236-7564 

Liberty Mutual (Group Home and Auto)
(800) 298-8947

Allstate Identity Theft
(800) 789-2720

Nationwide (Pet Insurance)
(877) 738-7874

Work-Life Balance

HealthAdvocate (Health Advocacy Program)
(866) 695-8622

Employee Assistance Program
(866) 522-8509

Bright Horizons Family Care
(877) 242-2737

Quit for Life Smoking Cessation
(866) 784-8454

GW Offices

Payroll Services