Benefits Vendor Contact List

Health and Welfare

UnitedHealthcare (Medical)
(877) 706-1739 
Group# 730193

UnitedHealthcare (Vision)
Customer Service: (800) 638-3120
Provider Locator: (800) 839-3242

CVS Caremark (Prescription Drug)
(877) 357-4032
Group# RX6475

Aetna (Dental)
(877) 238-6200
Group# 622758

PayFlex (Flexible Spending and Health Savings Accounts)
(800) 284-4885
Claims Fax: 402-231-4310

Legal Resources Plan (Legal)
(800) 728-5768

Retirement 

TIAA 
24-Hour Service: (800) 842-2776
Individual Retirement Counseling Appointment: (866) 843-5640

Fidelity Investments 
24-Hour Service: (800) 343-0860
Individual Retirement Counseling Appointment: (800) 642-7131

Via Benefits (Medicare Exchange)
(855) 232-5748 (TTY: 711)

Payflex (Retiree Direct Bill Accounts)
(800) 359-3921

Life Insurance, Disability and Leave

Lincoln Financial

For new claims and leaves

• Intake Services: (800) 213-5609

For existing claims and leaves

• Disability Claims: (800) 210-0268

• Leave Services: (888) 787-1751

For Life Insurance Claims: (888) 787-2129

Work-Life Balance

HealthAdvocate (Health Advocacy Program)
(866) 695-8622

Wellbeing Hotline  (Employee Assistance and Work-Life Programs)
(866) 522-8509

GW Offices

Faculty and Staff Service Center 
Payroll Services