Benefits Events
Virtual Quarterly UnitedHealthcare 1:1 Appointments
UnitedHealthcare is available to meet virtually with GW plan members one-on-one regarding their medical and/or vision plans, or for questions about plan claims, network, website and/or benefits.
Ongoing Retirement Counseling
Retirement consultants from Fidelity and TIAA are available on campus by appointment to assist you with enrolling in the GW retirement plans, understanding the plans and available investments, creating your savings plan and reviewing your account balances. To make an appointment, contact your provider(s).
Fidelity Investments
Make an appointment on Fidelity's website or call 800-642-7131
24 Hour Service: 800-343-0860
TIAA
Individual Appointment:
Make an appointment on TIAA's website or call 866-843-5640
24 Hour Service: 800-842-2776
Faculty & Staff Seated Massages
Whole Body Concepts will resume monthly massages on both the VSTC and Foggy Bottom campuses. Take 10 minutes to focus on self-care and step away from your computer.
Foggy Bottom
- January 15 - University Student Center, Room 301
- February 26 - University Student Center, Room 301
- March 26 - University Student Center, Room 301
- April 24 - University Student Center, Room 301
- May - Massage Device Raffle
- June 25 - University Student Center, Room 301
- July 30 - University Student Center, Room 301
- August 27 - University Student Center, Room 301
- September 24 - University Student Center, Room 301
- October 8 and 23 - University Student Center, Third Floor (locations vary see OE events page for more details)
Book your appointment here.
Virginia Science & Technology Campus
- January 14 - Enterprise Hall, Room 109
- February 25 - Enterprise Hall, Room 109
- March 25 - Enterprise Hall, Room 109
- April 29 - Enterprise Hall, Room 109
- May 27 - Enterprise Hall, Room 109
- June 24 - Enterprise Hall, Room 109
- July 29 - Enterprise Hall, Room 109
- August 26 - Enterprise Hall, Room 109
- September 23 - Enterprise Hall, Room 109
- October 7 - Enterprise Hall, Room 109
Book your appointment here.
Discover the Aetna Experience Webinar
Join us for an engaging Discover the Aetna Healthcare Experience webinar hosted by Aetna on Wednesday, September 10, at 3 p.m. ET to learn about how Aetna is improving your healthcare experience through comprehensive plan features, personalized care programs, improved customer service and support, and more.
- Explore coverage options, network access and digital tools designed to simplify your care.
- Discover chronic condition support, mental health resources tailored to your needs.
- From streamlined claims processing to 24/7 virtual care, see how Aetna is making healthcare more accessible and responsive.
Register for the webinar on September 10, 2025 | 3 pm ET
Session Materials:
Tip! Want to check if your preferred provider is in-network before the transition?
Visit www.Aetna.com and follow these steps:
- Click “Find a doctor” at the top of the page.
- Under the “Don’t have a member account?”, Select “Plan from an Employer”.
- Under "Continue as a Guest", Enter your ZIP code.
- On the next screen, under "Select a Plan", scroll to “Aetna Open Access Plans" and select "Aetna Choice POS II (Open Access)” as your plan and click "Continue".
This will help you confirm whether your provider is part of Aetna’s network.
2026 Open Enrollment Events
This year’s Open Enrollment (OE) period will feature both in-person and virtual opportunities for support. We invite you to join us for our annual in-person fest experience, where activities vary by location and may include complimentary vision screenings and vaccine clinics to the Human Resource Management & Development's Fall Social, massages, a fitness class and more! You’ll also have the chance to speak directly with GW benefit plan providers and receive assistance with the enrollment process. Virtual webinars, led by our vendor partners, will be offered throughout OE to provide details about the 2026 benefit programs.
New this year, we’re introducing a Benefits Enrollment Support Drop-In event on October 23—a smaller, one-stop opportunity designed to help you make informed decisions about benefits tied to Open Enrollment. At this event, you can explore benefit options, ask questions, receive personalized guidance from the GW Benefits team and participating vendor partners, and complete your enrollment on-site.
Aetna will be available for 10-minute one-on-one appointments to discuss questions that may arise as you review information and make your choices for the upcoming year.
For more information about upcoming Open Enrollment events, please visit go.gwu.edu/2026oeevents.