Performance Management

As announced earlier this year, the university will be using a new, simplified three-point rating scale for the final check-in this summer.

Performance management check-ins and goal creation are completed online in Talent@GW - Performance. All areas of the university are now on the same performance management cycle for staff, which runs from July 1 - June 30.

Two streamlined check-ins between you and your manager happen each performance cycle. At the final check-in at the end of the performance cycle, you will receive an overall rating and comments on your performance. You can read more about these check-ins below.


Managing Your Performance

Managing your performance is a continuous process. You should communicate openly and often with your manager to discuss performance throughout the year. Touch base with your manager to clarify expectations, get feedback on your progress, and seek mentoring on development. Ask your manager questions to help you achieve your goals.

You will have two check-ins with your manager where you will document your progress and get input:

  1. A midpoint check-in to discuss progress and get feedback
  2. A final check-in that includes a performance rating for the year

Check-in discussions encourage ongoing communication between you and your manager about performance and development and provide you with a way to clarify what is expected of you. They also give your manager an opportunity to provide coaching and recognize your contributions.

Talent@GW - Performance will automatically prompt employees and managers to complete the steps below.

Check-ins 

NOTE: In order to complete the final check-in, you must have already established goals in Talent@GW - Performance, and your manager must have approved them.

Midpoint check-in

1. You will be prompted to update your goal progress in Talent@GW - Performance.

 

2. Your manager will provide feedback on your goal progress and answer two questions about your performance:

  1. What is the employee doing well that they should continue to do?
  2. What can the employee change or start doing that would make them more effective?

3. You and your manager will meet to discuss your review and sign off on the check-in.

Final check-in and goal setting

Final check-in

1. You will be prompted to complete a self assessment in Talent@GW - Performance.

2. Your manager will provide feedback on your goal progress and answer two questions about your performance:

  1. What is the employee doing well that they should continue to do?
  2. What can the employee change or start doing that would make them more effective?

3. Your manager will provide a performance rating for your work over the course of the performance year.

GW is now using a three-point scale for performance ratings:

Exceeds Expectations: Performance consistently exceeded expectations in all essential areas of responsibility, and the quality of work overall was excellent to the point of being atypical.

Achieves Expectations: Performance consistently met expectations in all essential areas of responsibility, at times possibly exceeding expectations, and the quality of work overall was very good.

Needs Improvement: Performance did not consistently meet expectations – performance failed to meet expectations in one or more essential areas of responsibility, and/or one or more of the most critical goals were not met. Needs development to produce expected results.

4. The check-in will be submitted to your manager’s manager, known as your “Next Level Approver.” The Next Level Approver ensures accurate and consistent assessment of employee performance for their area of responsibility.

5. You and your manager will meet to discuss your check-in and rating, and you will both sign off on the final check-in.

Set goals for the next performance cycle

1. Work with your manager to set goals in Talent@GW based on your department and school/division’s priorities.

2. Once you submit goals in Talent@GW, your manager will be prompted to approve them.

3. Goals can be edited, added, and/or cancelled at any point in Talent@GW. Any change will prompt manager approval.


Resources for completing the final check-in

Final check-in 2019 timeline

2019 Final Check-In Steps Schedule
Employees assigned self assessments in Talent@GW June 21, 2019
Employee self assessments due July 11, 2019
Manager reviews due July 25, 2019
Next level approvals due August 8, 2019
Performance ratings available to employees August 23, 2019
Managers and employees meet to discuss and sign off on reviews August 23 – September 5 

Manager Training

Workplace Learning & Development (WLD) offers additional group training sessions to support managers during key performance cycle periods. Group sessions have been completed for the final check-in. Managers who would like support on coaching, feedback, and the Talent@GW system can also attend in-person office hours for one-on-one support or contact [email protected].

 

Office Hours

Office hours are drop-in and open to all. Workplace Learning & Development will be available to answer questions on the performance management process and using the Talent@GW - Performance system. If you are joining a virtual office hour session, please click on the link for the Webex for that date and time, as all Webex links are unique.

Note: In order to login to the Webex sessions, you will need to use the password "performance." Please contact [email protected] if you have any difficulty logging on.

 

Date Time Location
Wednesday, June 19, 2019 10:00 a.m. - 12:00 p.m. VSTC, Research Place, Room 260A
Wednesday, June 26, 2019 2:00 p.m. - 4:00 p.m. Webex - June 26
Thursday, June 27, 2019 10:00 a.m. - 12:00 p.m. Foggy Bottom, Marvin Center, Room 308
Tuesday, July 2, 2019 2:00 p.m. - 4:00 p.m. Webex - July 2
Tuesday, July 9, 2019 10:00 a.m. - 12:00 p.m. VSTC, Enterprise Hall, Room 144
Tuesday, July 9, 2019 2:00 p.m. - 4:00 p.m. VSTC, Research Place, Room 360A
Wednesday, July 10, 2019 2:00 p.m. - 4:00 p.m. Foggy Bottom, Marvin Center, Room 307
Thursday, July 11, 2019 11:00 a.m. - 1:00 p.m. Webex - July 11
Wednesday, July 17, 2019 10:00 a.m. - 12:00 p.m. Webex - July 17
Tuesday, July 23, 2019 2:00 p.m. - 4:00 p.m. Foggy Bottom, Marvin Center, Room 308
Wednesday, July 24, 2019 9:00 a.m. - 11:00 a.m. VSTC, Innovation Hall, Room 101
Thursday, July 25, 2019 1:00 p.m. - 3:00 p.m. Webex - July 25
Wednesday, July 31, 2019 10:00 a.m. - 12:00 p.m. Webex - July 31
Wednesday, August 7, 2019 11:00 a.m. - 1:00 p.m. Foggy Bottom, Marvin Center, Room 308
Thursday, August 8, 2019 10:00 a.m. - 12:00 p.m. VSTC, Enterprise Hall, Room 144
Thursday, August 8, 2019 1:00 p.m. - 3:00 p.m. Webex - August 8
Tuesday, August 13, 2019 1:00 p.m. - 3:00 p.m. Foggy Bottom, Marvin Center, Room 308
Wednesday, August 14, 2019 9:00 a.m. - 11:00 a.m. Webex - August 14
Wednesday, August 21, 2019 1:00 p.m. - 3:00 p.m. Webex - August 21
Thursday, August 22, 2019 10:00 a.m. - 12:00 p.m. VSTC, Enterprise Hall, Room 144
Tuesday, August 27, 2019 2:00 p.m. - 4:00 p.m. Webex - August 27
Wednesday, September 4, 2019 10:00 a.m. - 12:00 p.m. Foggy Bottom, Marvin Center, Room 307
Wednesday, September 4, 2019 1:00 p.m. - 3:00 p.m. VSTC, Innovation Hall, Room 101
Thursday, September 5, 2019 10:00 a.m. - 12:00 p.m. Webex - September 5

Who to contact with questions

Please contact the HR representative for your division or school with any questions related to the Performance Management process or the Introductory Employment Period (IEP). Your HR representative can provide guidance, help you resolve issues, and collect any paperwork related to the IEP. 

 

 

Drop-in sessions open to all for help with performance management in Talent@GW

July
23
Tuesday

Foggy Bottom, Marvin 308

2:00pm—4:00pm

July
24
Wednesday

VSTC, Innovation Hall 101

1:00pm—3:00pm

July
25
Thursday

Webex Session (7/25)

1:00pm—3:00pm

July
31
Wednesday

Webex Session (7/31)

10:00am—12:00pm