Resources and Support

The university offers programs and resources designed to assist you with both professional and personal concerns. Offices, personnel, and other sources of support are available to help you fullfill requirements and meet your goals smoothly and efficiently.

 

Faculty & Staff Service Center (FSSC)

The Faculty & Staff Service Center (FSSC) is a one-stop resource for GW employees desiring support with Human Resources, Parking & Transportation, taxes, Payroll, and Benefits transactions. Among the services provided are the following:

  • Completion and Verification of I-9s (Employment Eligibility Verification)
  • Free Notary Services available for GW Employees
  • Employment Verification Referrals
  • Individual counseling sessions with retirement representatives from TIAA-CREF and Fidelity (by appointment only)
  • Distribution of P-Cards, stipends, and A/P checks as well as approved VPN tokens
  • Enrollment and payment for occasional and contract parking and payment of citations (credit/GWorld Debit payments only)
  • Kiosk access and assistance to enroll in or change benefits elections (health and retirement)
  • Resolution of or referral for a variety of HR issues
  • Drop off point for documents for Payroll, Benefits, and A/P and University International Tax Departments

Disability Support Services

Disability Support Services (DSS) at GW recognizes disability in the context of diversity. We work collaboratively with students, faculty and staff across the campus to foster a climate of universal academic excellence, while also promoting disability culture and GW’s broader diversity and inclusion initiatives.

Your Manager

Your manager can provide you with support and feedback to improve your performance and foster career growth. GW’s performance management (PM) process provides a framework that ensures that you meet with your manager at appropriate check points and recieve meaningful feedback. The process engages you actively and positions you for professional growth and development.

HR Representatives

The HR representatives in service delivery are HR generalists, serving as the primary contacts between departments/schools and other subject matter experts within HR. HR representatives provide assistance in a variety of areas, including employee relations, organizational/employee development, succession planning, compensation, staffing, benefits, payroll, alternative work arrangements, and recruitment.

Career Path

GW's Career Path Program is designed to be your personal roadmap to career progression. The program provides a framework that groups jobs into families and subfamilies based on skillsets, allowing you to understand the different opportunities available at the university that are a fit for you. The framework also helps you identify and understand what skills are required for positions that you aspire to.

Online Training

Through Talent@ GW - Learning, GW employees have access to a wealth of resources for trainings on a wide variety of topics. Find training to help you learn skills to help with your job performance, communicate with other employees, and much more.

Employee Handbook

The Employee Handbook contains a wealth of important information and resources for university employees. Within the handbook, you can find answers to many of your questions and also find out who to contact with further inquiries.

Colonial Community

Colonial Community is your center for employee wellbeing. We take great pride in creating a supportive work environment and understand that faculty and staff are our greatest asset. Our mission is to promote faculty and staff wellbeing by providing programs, policies, and resources to create a strong and healthy workforce.

ColonialTemps

ColonialTemps partners with departments at GW to assist with fulfilling temporary staffing needs. We take pride in offering reliable customer service to you, the hiring manager. Our knowledge foundation of GW and Human Resources allow us to effectively analyze your staffing needs and provide the results you seek in a timely manner. From the moment you make contact with us, we will make your need our priority.

Wellbeing Hotline

The Wellbeing Hotline - Resources For Living is an employer sponsored program, available at no cost to you and all members of your household. That includes dependent children up to age 26, whether or not they live at home. Services are confidential and available 24 hours a day, 7 days a week. This is a one stop shop for help with personal issues, planning for life events, or simply managing daily life.