Open Enrollment

  The 2024 Open Enrollment period that took place
        from October 9 - 27, 2023 has closed.


This annual opportunity provides you the chance to reflect upon your current benefit elections and make any needed changes for the upcoming year. As you review the 2024 benefit programs and changes, you are welcome to include your family in the planning process, if applicable.

During this period, you may add or remove eligible dependents and change your benefit elections, with most changes going into effect on January 1, 2024. Changes requested outside of Open Enrollment must be accompanied by a  Qualified Life Event (QLE).


Benefits Overview


*On the Go? Download the mobile app, enter our company code GWbenefitscenter, along with your GWID and password (date of birth in MMDDYYYY format) and take your GW benefits with you wherever you go.


 NEW! Open Enrollment Microsite Guide

We know how important your GW benefits are to you and your family. Being able to easily access your benefits and quickly find the information you value will help you get the most from your benefits.

Beginning this year, the GW Open Enrollment Guide has transitioned from a PDF format to a re-imagined microsite or small website that is compatible with any device. This transition makes it possible to have immersive and interactive content. As of September 25, 2023, you can access the new online 2024 Open Enrollment Guide to support your enrollment choices or select your relevant population from the guide options listed below to begin.

Please note: While the new Open Enrollment Guide continues to be a resource to access information about your benefit offerings, it remains separate from the GW benefits enrollment system.


2024 Open Enrollment Events

This year’s Open Enrollment period will offer both in-person and virtual opportunities for support.

We invite you to join us for our re-imagined in-person fests held during October. Meet GW’s benefits vendor partners, ask questions, receive assistance with the enrollment process, and participate in activities such as our first annual Open Enrollment scavenger hunt, photo booth, yoga retreat, massages, and pop-up dental clinic services. We will also be offering webinars led by our benefits’ vendor partners to provide details about the 2024 benefit programs as well as tools and resources available. Benefits’ vendor partners will also hold 1:1 appointments throughout Open Enrollment, providing opportunities to get personalized support.

Please join us and be on the lookout for chances to win exciting prizes and gift cards throughout Open Enrollment.

View Open Enrollment Events


What Happens If I Don't Take Action?

If you choose not to take action, your existing coverage options will roll over into the next year with the exception of the Health Care Flexible Spending Account (HCFSA) and Dependent Day Care Flexible Spending Account (DCFSA) options, which require you to actively re-enroll each year. 

As in previous years, our Benefits Call Center and our team is here to help you along the way.


Open Enrollment Resources

Summaries of Benefits and Coverage

​2024 Summaries of Benefits and Coverage (SBCs):

The Benefits Overview provides a summary of the changes and enhancements this Open Enrollment season.

The annual Open Enrollment Guide, provides information on the 2023 benefit offerings, rates, resources, and other decision tools to help guide your enrollment process. 

If adding a new dependent to coverage during Annual Open Enrollment, supporting documentation (e.g. copies of birth or marriage certificates) must be received by Benefits by Friday, November 4, 2022. You can submit documentation two ways:

  • You have the ability to upload documents in your Employee Profile on the confirmation page (at the top of the screen, click My Profile, then click Employee File) after making your benefit elections in the benefits enrollment system; or,
  • You may submit your supporting documentation via email at [email protected] or fax at (571) 553-8385. If emailing, please be sure to send via secure email.


Call Center Hours

The Benefits Call Center will be available during the Open Enrollment period to address any benefits questions or concerns and/or assist with enrollment. The call center is ready to assist you Monday-Friday, 8 a.m. - 8 p.m. (ET).

Faculty, Staff, Postdocs, and ACA Participants: Call (833) 698-0324.

LTD Recipients, Retirees, and COBRA Participants: Call (866) 365-2413.