You and Your Family


Picture of father and son playing


GW's personal and family life programs and services are an integral part of the university's efforts to help faculty and staff balance the multiple responsibilities associated with work, academic, and personal life. We know the wellbeing of your family members, both young and old, is important to you. The university provides resources to help you with the process of becoming a parent, through both pregnancy and adoption resources. GW also provides a variety of both child and adult care benefits so that you can find the right care for every member of your family.

How GW's Wellbeing Hotline Helps:

The Wellbeing Hotline provides personalized matches to providers nationwide for child and adult care, schools and academic programs, attorneys and financial counselors, health resources and more. Our Hotline prescreens every provider before they are referred and provides you with detailed, personalized referrals that contain comprehensive information on licensing and accreditation status, programs and services, availability, hours of operation, costs, discounts, special accommodations, staff credentials, staff to care recipient ratios (if applicable), and any other specific information that you request.


Family Care Options

Finding care for a member of your family regardless of their age can be a challenging and time consuming process. GW provides several benefits and discounts designed to facilitate your search and set your mind at ease once you have found the right care option. Below, you will find a variety of both adult and child care options and resources.

Child Care

Finding the right care for your child can be challenging. With the number of different options and so many things to consider, the decision can feel overwhelming.

GW provides a variety of benefits to help you meet both your short-term and long-term child care needs. You also have access to a library of resources, including articles, videos, podcasts, and more. If you are an expecting parent, please take a look at new parent and expectant parent resources.

Finding Full Time Care

GW offers our Wellbeing Hotline to help all faculty, staff and their household members save time by providing personalized assistance with life’s most important issues. Our Wellbeing Hotline saves working parents time and stress by providing information and personal matches to licensed child care providers for both regular and short-term or specialized needs no matter where you work or live, including:

  • Child Care Centers
  • Family Child Care Homes
  • In-Home Care
  • Babysitting Agencies and options
  • Nanny Agencies and options
  • Au Pair Agencies and options
  • Preschools/Nursery Schools
  • Before and After School Programs
  • Summer Programs
  • Emergency/Temporary Care
  • Special Needs Programs

Specialists will refer you to programs that meet your specific care, budget and location needs—and that have confirmed availability. Call 866-522-8509 (or 888-879-8274 for TTY service) any time of the day or night to discuss your needs with a specialist.

University Child Care Benefits

GWU partners with several childcare facilities in order to provide discounted tuition and backup care for faculty and staff.

Bright Horizons - L Street

Bright Horizons on L Street offers a discounted rate as well as 20 priority spaces for GW families.

Bright Horizons - L Street also provides waitlist spots to GW families who have indicated future childcare needs. All GW staff and faculty receive a subsidized rate of 20% off the regular tuition for up to 20 spaces.

Should new families wish to request to be on the waitlist, they may contact Britney Lucas, Center Director, at 202-887-8433.

KinderCare Learning Centers

GW employees can save 10% on tuition at KinderCare® Learning Centers (including legacy CCLC® Child Care Centers) and Champions® Before-and After-School Programs across the U.S. From infant to school age, your child will receive outstanding care and a proven, curriculum-based education from expert, caring teachers.

For more information about centers and sites near you call 877-914-7683 or visit the KinderCare website.

Montessori Kids Universe Ashburn

All GWU faculty and staff receive a 20% discount on tuition at Montessori Kids Universe in Ashburn, VA (PDF). For more information, please contact the facility at 571-365-0050 or email [email protected].

The Goddard School of Ashburn

The Goddard School of Ashburn offers GW employees a special 10% discount on tuition on a first-come first-served-basis. For more information, please contact Mrs. Madhu Govil at 703-724-0601.

Back-Up Family Care

When your regular caregiver is sick or on vacation; you leave town for business, but it's business as usual at home; school’s out for the day... All these things happen on the days you still need to be at work. Enter backup care! (PDF) Bring your child to one of our centers for just $10 per day, per child, or have someone come to your home for only $6/hour.

Register and request care at You may also call Backup Care directly at 855-781-1303 to request care. Find out about the new benefits and register for Backup Care.


Adult Care

We know that caring for an adult loved one can be a major commitment. Unfortunately, you may not always have time to properly prepare for the role of caregiver. Instead, you may find yourself thrown into the role due to a health crisis or emergency situation. GW is here to help by providing a range of benefits and resources to help support you in your role as a caregiver.

Health Advocate: Navigating the Medical Maze

Caring for an elderly parent or loved one can be a daunting task. The Health Advocate benefit, paid by GW, offers a team of Personal Health Advocates (PHAs), typically registered nurses, supported by medical directors and benefits and claims specialists, to help you and your family ease the burden of caregiving.

Here’s how:

  • Locate in-home care, adult day care, assisted living and long-term care

  • Research transportation to appointments

  • Arrange appointments with hard-to-reach specialists

  • Schedule second opinions

  • Interpret doctor’s explanations and instructions

  • Find community support services

  • Coordinate care among providers

  • Assist with understanding and enrolling in Medicare

GW's Wellbeing Hotline: Getting Support for Your Emotional and Everyday Needs

GW's Wellbeing Hotline is a GW paid benefit provided to help all faculty and staff, as well as their household members, by providing personalized assistance with life’s most important issues. A Wellbeing Hotline specialist will speak with you to assess your family member’s specific care needs and refer you to providers who can best help, whether it is an adult day care center or an in-home care provider. GW's Wellbeing Hotline can also provide personal referrals and information to assist with a wide variety of adult caregiving issues, including:

  • Community services

  • Discharge planning

  • Emergency and respite care

  • Emergency response systems

  • Home health care

  • Hospice services

  • Housing

  • Legal and financial issues

  • Long-term care facilities

  • Long-term care insurance

  • Meal delivery programs

  • Residential care facilities

  • Retirement communities

  • Transportation services

  • Senior centers

  • Support groups


Caring for a loved one can be challenging and can take a major toll on your physical and mental health. Whether it's navigating the medical world, dealing with relationship challenges, or handling the stress of juggling work and family, sometimes it helps to talk with someone experienced in the struggles of being a caregiver. You and members of your household can contact the Wellbeing Hotline 24/7 to identify and address concerns, develop an action plan, and receive referrals. As part of this benefit, you and your household members can also take advantage of five in-person counseling sessions per issue. This can be valuable for any member of your household, and it's completely free.

GW's Wellbeing Hotline also provides targeted information and interactive tools, including webinars, provider searches, and discounts, to further help with caregiving issues. Call 866-522-8509 (or 888-879-8274 for TTY service) any time of the day or night to discuss your needs with a specialist.

Emergency/Back-Up Family Care

Give your loved one the next best thing to being there…give them a KinderCare care provider. Teen and adult children, spouses/domestic partners, parents, grandparents, and in-laws may all qualify for this benefit.

The KinderCare provider network consists of contracted, pre-screened home care agencies. When you can’t be with your loved one, it’s natural that you want only the best care for him or her. That’s why all the providers in KinderCare’s network conduct comprehensive employment screenings, background checks, and health and safety training with all of their staff — and why KinderCare is committed to selecting quality agency and caregiver services.

Adult/Elder Care At-A-Glance


  • Number of uses per calendar year: 5 total uses per year (includes child and adult back-up care)
  • Co-pay: $6 per hour/per use
  • Caring for ages: 18 years and up

George Washington University subsidizes the majority of the program’s cost. There are no monthly costs or fees for you; you only pay a minimal co-payment when you use the care services.

We encourage you to find out more about this exciting program and put your mind at ease by registering your family today! For more information, please visit KinderCare's GW Backup Care.

Adult Care Resources

Below is a list of programs and resources available to you as a GW employee, as well as links to external sites that provide valuable information.

Family Leave

If you have worked for GW for at least 12 months and have been paid for a minimum of 1,000 hours of work over the last year, you may be eligible for Family and Medical Leave. Under the DC Family and Medical Leave Act, you are eligible for up to 16 workweeks of unpaid leave to care for a family member with a serious health condition.

To learn more about your right under both the Federal and DC Family and Medical Leave Act, visit GW's Benefits Administration website.

Legal and Financial Resources

If you are caring for an older loved one, you may need to help him or her organize their personal, legal or financial affairs. Though discussing these issues can be difficult, it is imperative that you do so, particularly while your loved one is still healthy. Employees who have enrolled in GW's Legal Resources benefit have access to a network of lawyers who can help you create a will, trust, power of attorney, and other important legal documents.

Not enrolled in Legal Resources? Contact GW's Wellbeing Hotline to get legal guidance, as well as referrals and discounts to legal professionals in your area. While talking with your Wellbeing Hotline consultant, ask them about financial services to help you create a budget to effectively meet the needs of your loved one.

Flexible Work Arrangements

Trying to care for a family member creates a new set of demands. The George Washington University is committed to assisting employees in developing a work-life balance by supporting the use of flexible work arrangements, when it is reasonable and practical to do so, and where operational needs will not be adversely affected. Flexible work arrangements can include telecommuting, flex time, adjusted meal periods, and compressed work weeks.

GW Hospital

The George Washington University Hospital offers a number of free or discounted services for adults age 65 and older. Through the Senior Advantage program, seniors receive free physician referrals, notice of upcoming special senior events and health fairs, VIP hospital accommodations, discounted prices on prescription drugs and much more.

The hospital also offers a variety of free seminars, support groups, and other community events. Learn more about the many programs available through the GW Hospital.

Moving Support

Whether you are moving to the D.C. area or just moving across town, GW provides resources to support your moving process, including both real estate guidance and discounts as well as moving services discounts. More information and contacts for these services can be found on the Moving to DC page.

GW also provides you and your household members with immediate access to our Wellbeing Hotline, a comprehensive work/life program that is available to all GW employees as an employer-paid benefit.

Our Wellbeing Hotline offers free educational materials, personalized referrals, and an interactive web site to help employees cope with the stress of a move, ease the transition into a new community, and locate dependent care and personal resources in their new area. Contact GW's Wellbeing Hotline for assistance with:

  • The Move: Movers, cleaning services, storage facilities, etc.

  • Housing: Realtors, mortgage companies, rental agencies, apartment-locator services, home improvement resources, home inspectors, etc.

  • Local Resources: Child care, babysitters, adult care, pet care, community organizations, before- and after-school programs, DMV locations, local insurance agents, fitness programs, attorneys, auto repair services, etc.

  • Local Schools: Kindergartens, public schools, religiously-affiliated schools, private schools, military schools, school districts, tutors, colleges, etc.

  • Neighborhood Information: Get detailed information on your new neighborhood, including average/median income, age breakdown, recent home sales, climate, crime information, and more.