GW Time Reporting System (GW TRS) Information

Access information about managing your time in GW TRS

This FAQ is a living document and will continue to be updated as more questions arise and more information becomes available.

What is GW Time Reporting System (TRS)?

GW Time Reporting System (TRS), formerly known as UKG TRS and Kronos, serves as our comprehensive solution for tracking and recording employee hours worked and time off taken. Its primary goal is to ensure accurate and timely payment for all employees, while also facilitating efficient management of schedules and time off requests.

As of July 7, 2024, GW introduced an upgraded version of TRS, aptly named GW TRS. This enhanced platform builds upon the functionality of its predecessors, offering new features and improvements to further streamline time management processes and enhance user experience.

GW TRS represents our ongoing commitment to providing cutting-edge tools that support both employee needs and organizational efficiency.
 

Is this a new system?

GW TRS is not a new system but instead represents an evolution of our current UKG time reporting system, building upon its foundation to provide enhanced functionality and user experience. The upgraded GW TRS introduces exciting new features and improvements to streamline your daily tasks and empower you with greater control over your time management.

As of July 7, you'll notice an array of added capabilities designed to make your work life even more productive and efficient. From simplified time-off requests to advanced scheduling tools, GW TRS is poised to revolutionize the way you manage your time. Rest assured, while the system may look different, its core purpose remains unchanged: to support you in achieving your best work while ensuring accuracy and compliance.

In essence, GW TRS represents a significant step forward in our commitment to providing cutting-edge tools that enhance your workplace experience. We're excited for you to explore and leverage these new features, and we're confident they'll contribute to a smoother, more efficient workflow for everyone.
 

Is there a particular browser required to use the upgraded GW TRS platform?

No, but Google Chrome is recommended for maximum functionality.
 

Who will be affected by this change?

In addition to tracking hours worked and attendance for non-exempt employees and managing time off for all employees, GW TRS will streamline various HR processes, such as scheduling shifts, requesting time off, and managing approvals. This means that employees will have more control and visibility over their schedules and time-off requests, leading to improved work-life balance and better adherence to company policies. Furthermore, GW TRS will provide managers with real-time insights into their team's attendance, time off, and workload, enabling them to make more informed decisions and optimize resource allocation.
 

Will there be any changes to current payroll periods or paydays?

Current employee pay schedules will not change because of the implementation of the upgraded GW TRS platform. Employees will continue to be paid biweekly on the same schedule. Approval deadlines remain the same.

Visit the Payroll Calendars page for detailed information.
 

Is training provided?

We will offer a range of training options including virtual sessions, online videos, step-by-step user guides, office hours, and more.

What are some of the new features for employees?

Employees can look forward to several exciting new features with the upgraded GW TRS:

• Control Panel: A redesigned home page featuring a control panel with intuitive tiles, providing quick and easy access to personal information, schedules, time-off balances, and more.
• Notifications in Control Center: Stay informed with real-time notifications conveniently located within the Control Center, ensuring you never miss important updates or announcements.
• Multiple Roles: For those with varied responsibilities, GW TRS now supports multiple roles, allowing seamless navigation between different job functions without the need for separate logins.
• Employee Punch Corrections: Correcting time punches is now simpler than ever with the Employee Punch Corrections feature, enabling employees to easily review and amend any inaccuracies in their time records.
   

Can employees use the mobile app?

You will be able to download the UKG Pro^™ mobile app from the Apple App Store^® and Google Play^™ store to use on your smartphone or tablet.

Employees can use the app to review time cards and submit time off requests.

Supervisors can use the app to review and approve employee time cards, correct exceptions, and approve time off requests.

Note: You must enable location services if you clock in and out using mobile.
 

How do hourly employees record their time in the upgraded Time Reporting System?

Hourly employees will be able to time stamp by phone, PC browser, and mobile app.

Note: You must enable location services if you clock in and out using mobile.
 

Do managers or timekeepers need to submit a request for security access?

Managers will automatically be given access to GW TRS for their direct reports to manage time off.

New timekeepers will still need to follow the process on the Timekeepers Training section of the Payroll website to gain access.
 

What if I work in a state with different meal deductions or overtime rules?

Ensure your work location address is correct in GWeb, and your overtime will be calculated per state rules.