Initiatives Plan



  • Define service-level expectations and form strategic partnerships with leadership


  • Collaborate with university leadership to identify strategies to improve engagement and culture
  • Develop plans to promote a culture of diversity and inclusion, and ensure outreach to underserved populations via recruitment efforts
  • Launch an employee relations training program for managers


  • Ensure strong process for ongoing assessments of the GW employee community and corresponding changes

Initiatives Updates


Summer 2017

  • Service-level expectations defined
    • Benefits to the university community:
      • Increased responsiveness and availability of HRMD customer service

Spring 2018

  • Engagement Committee convened
    • Benefits to the university community:
      • Leadership focus on engagement as a way to improve employee (and GW community) experience