Efficiency and Effectiveness


Initiatives Plan



  • Establish a continuous process improvement committee to improve HRMD service delivery


  • Implement redesigned business processes, improve workflows and replace forms and manual processes with automated systems to better focus on strategic priorities
  • Establish and report metrics to influence and inform strategic decision-making and workforce planning


  • Complete the implementation of the unified talent management system (Talent@GW) to enhance and expedite mission-critical functions and allow self-service capabilities

Initiatives Updates


Fall 2016

  • Process Improvement Committee formed
    • Benefits to the university community:
      • Ongoing review of  processes to ensure efficiency and effectiveness of HRMD service delivery

Winter 2016

  • Employee Life Cycle Changes Optimization
    • Benefits to the university community:
      • Standardized paperless processes for workflows
      • Tracking of processing time
      • Improved status tracking and increase data accuracy

Fall 2017 

  • HRMD website migration
    • Benefits to the university community:
      • Enhanced site experience
      • Content focused on supporting current and prospective employees
      • Simplified layout with improved access to information