Customer Service

Employees in this subfamily are responsible for assisting with facilities requests. Duties include providing customer service, determining severity of requests and creating work orders. Employees may schedule responses and follow up to ensure that needs have been met.

			N/A - (E4)
			N/A - (E3)
			N/A - (E2)
N/A - (IC5)			N/A - (E1)
N/A - (IC4)			N/A - (M4)
N/A - (IC3)			N/A - (M3)
N/A - (IC2)			Manager, Facilities Customer Service (M2)
N/A - (IC1)			N/A - (M1)
	N/A - (SS3)
	Expeditor (SS2)
	Facilities Customer Service Representative (SS1)