Frequently Asked Questions

Find answers to questions about Talent @GW. As each project phase is launch, FAQs will be posted on those particular modules.

 

 

How do I access Talent @GW?

Login at go.gwu.edu/talentatgw using your GW email address and password.

Who should I contact if I cannot access Talent @GW?

Please contact the IT Support Center at 202-994-GWIT (4948) or visit it.gwu.edu to submit a ticket online.

Who should I contact if I forget my password and/or GW email address?

Please contact the IT Support Center at 202-994-GWIT (4948) or visit it.gwu.edu to submit a ticket online.

What do I do if I receive an error when going to the Talent @GW login page?

Please contact the IT Support Center at 202-994-GWIT (4948) or visit it.gwu.edu to submit a ticket online.

Who can access Talent @GW?

Faculty and staff (including temporary staff, adjunct faculty and student employees)

What resources will be available on how to use Talent @GW and how will they be accessed?

Please see the Training and Resources page for information on training and other material that will help you use Talent @GW.

What if I cannot find what I am looking for in these FAQs?

Please use this feedback form to submit a question to our team. We will respond to your question as soon as possible.

Where can I find FAQs specific to Talent @GW - Learning?

For specific questions about Talent @GW - Learning, access the help section of Talent @GW or email tag_learning@gwu.edu.

Where can I find FAQs specific to Talent @GW - Performance, Compensation, Recruitment and Onboarding, and Succession?

FAQs for these sections will become available when they are launched. Until then, you can learn general information about the sections on this site, or submit a question to our team.

Starting in December 2017, several groups at GW will begin participating in a pilot of Talent@ GW - Performance. Groups were chosen so to provide a cross-sampling of staff throughout GW's schools and divisions, and employees who are participating in the pilot will be asked to provide their feedback and thoughts on the system.

When will the pilot take place? 

The pilot will run from December 5, 2017 to September 30, 2018.

How do I access the system if I am part of the pilot group?

When the pilot launches in December, you will automatically have access to Talent@ GW - Performance if you are part of the pilot group.

Can I access Talent@ GW - Performance even if I'm not part of the pilot? 

During the pilot period, only groups who have been identified as being part of the pilot will have access. The system will rollout to the rest of the university in Summer 2018. Groups not in the pilot will begin using Talent@ GW - Performance for their annual reviews at that time.

How do I provide feedback if I am part of the pilot group?

Employees in the pilot group will be asked to provide feedback via surveys in the system, by participating in focus groups, and by reaching out to designated contacts within their school or division.