Adult Care

It's both important and often challenging to find the right medical and daily care for your adult loved one. That's why GW provides two great benefits, free to you as an employee, to help support you in this process.

Health Advocate: Navigating the Medical Maze

Caring for an elderly parent or loved one can be a daunting task. The Health Advocate benefit, paid by GW, offers a team of Personal Health Advocates (PHAs), typically registered nurses, supported by medical directors and benefits and claims specialists, to help you and your family ease the burden of caregiving.
Here’s how:

  • Locate in-home care, adult day care, assisted living and long-term care
  • Research transportation to appointments
  • Arrange appointments with hard-to-reach specialists
  • Schedule second opinions
  • Interpret doctor’s explanations and instructions
  • Find community support services
  • Coordinate care among providers
  • Assist with understanding and enrolling in Medicare

GW's Wellbeing Hotline: Getting Support for Your Every Day Needs

GW's Wellbeing Hotline is a GW paid benefit provided to help all faculty, staff and their household members providing personalized assistance with life’s most important issues.  A Wellbeing Hotline specialist will speak with you to assess your family member’s specific care needs and refer you to providers who can best help, whether it is an adult day care center or an in-home care provider.  GW's Wellbeing Hotline can also provide personal referrals and information to assist with a wide variety of adult caregiving issues, including:

  • Community services
  • Discharge planning
  • Emergency and respite care
  • Emergency response systems
  • Home health care
  • Hospice services
  • Housing
  • Legal and financial issues
  • Long-term care facilities
  • Long-term care insurance
  • Meal delivery programs
  • Residential care facilities
  • Retirement communities
  • Transportation services
  • Senior centers
  • Support groups

GW's Wellbeing Hotline also provides targeted information and interactive tools—webinars, provider searches, discounts--to further help with caregiving issues. Call  866-522-8509 (or 888-879-8274 for TTY service) any time of the day or night to discuss your needs with a specialist.


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Wellbeing Hotline

Our Wellbeing Hotline is a one-stop-shop for help with personal issues, planning for life events, or simply managing daily life.